Frequently Asked Questions

We recommend servicing every 3-4 months for residential units. Commercial units may need more frequent maintenance depending on usage. Regular servicing prevents costly repairs and ensures efficient cooling.

Standard Cleaning (RM85) is a surface-level service: filter and cover cleaning, blower wipedown, no dismantling. Chemical Wash (RM160 for 1.0-1.5 HP wall) is a full-dismantle deep clean using chemical solutions on the coil, plus a drainage flush — recommended for units that smell, are weak, or haven't been serviced in over a year. Chemical Wash also comes with a 1-month gas warranty.

Standard Cleaning takes about 30-45 minutes per unit. Chemical Wash (full dismantle) takes 2-3 hours per wall unit and longer for ceiling cassette units.

Yes! We provide 30-day workmanship warranty for water leaking issues and 90-day warranty on spare parts replaced. If you experience any issues within the warranty period, we'll fix it free of charge.

We serve the entire Klang Valley including Petaling Jaya, Kuala Lumpur, Shah Alam, Subang Jaya, Puchong, Cheras, Ampang, Kepong, and 20+ other areas. Check our service areas page for the full list.

You can book via WhatsApp for instant confirmation, or call our hotline at 010-983 5283. Appointments are typically available within 2-4 days. Same-day service may be available depending on slot availability.

We operate Monday to Saturday, 9:00 AM to 6:00 PM. We're closed on Sundays and public holidays.

We accept cash, online bank transfer (DuitNow/FPX), and major credit/debit cards. Payment is collected after service completion.

Absolutely not. We provide transparent, upfront pricing. Any additional work will be quoted and approved before proceeding. Gas top-up is only charged if pressure readings indicate a deficiency – we won't charge you for gas you don't need.

Yes, the diagnostic fee is RM75. This covers transport, professional troubleshooting, and a circuit board and sensor check. The fee is waived if you proceed with our recommended repair.

No, gas is charged separately only if needed. We check pressure readings during service and only top up if there's a deficiency. Gas top-up starts from RM40 depending on the model, and comes with a 1-month warranty.

Standard Cleaning (RM85) covers filter and cover cleaning plus a blower wipedown. It is a surface-level service with no dismantling and no gas top-up included. Recommended for regular dust maintenance every 3-4 months.

If your unit smells musty, blows weakly, leaks water, or hasn't been serviced in over a year, you need a Chemical Wash. It is a full-dismantle service with chemical coil wash and drainage flush, and includes a 1-month gas warranty.

Yes, we service all major brands including Daikin, Panasonic, York, Mitsubishi, Acson, Midea, Samsung, LG, Sharp, and others. Our technicians are trained to work with all types of split units.

Yes, we provide Chemical Wash services for ceiling cassette and 4-way blow units, common in offices and retail spaces. Pricing starts from RM270 for 1.0-1.5 HP cassette units.